The questions we're asked first.
For admissions teams, staff, IT, privacy officers, and anyone who wants to understand how AutoEnrol is used.
What is AutoEnrol?+
Admissions infrastructure for universities. AutoEnrol helps admissions teams organize applicant documents and apply their institution's own criteria consistently. Staff review the results and make every admissions decision.
Does AutoEnrol make admissions decisions?+
No. Admissions staff make decisions. AutoEnrol prepares information and a recommendation that staff can check, change, or set aside. Because the software contributes to decisions that matter to applicants, institutions using it should describe it in their privacy policy, and we help them do so.
Is AutoEnrol designed to replace admissions staff?+
No. It is designed to support the people who do this work, by reducing repetitive document handling and giving them clearer information. We encourage institutions to consult their staff and staff representatives before introducing it, and we are glad to take part in that process.
How is AutoEnrol different from a CRM, an SIS, or generic "AI admissions" tools?+
CRMs and SIS platforms manage the application workflow; generic AI admissions tools typically score applicants with an opaque model. AutoEnrol is neither. It organizes the documents, applies the institution's own criteria consistently, and gives staff a recommendation with a rule-by-rule audit trail. It complements your CRM and SIS rather than replacing them.
What kinds of applications and documents does AutoEnrol handle?+
International undergraduate and postgraduate applications, with native coverage of 100+ countries and credential systems. Supported documents include academic transcripts, degree certificates, English-test reports (IELTS, TOEFL, PTE), GMAT/GRE scores, passports, and statements of purpose, across native scripts, scans, and photographed pages.
Will we have to change our admissions policy to use AutoEnrol?+
No. Your handbook is the source of truth. We document your thresholds, your prerequisites, your country equivalencies, and your exceptions, not a vendor scorecard. Your standards stay yours.
What happens if a regulator asks us to justify a specific recommendation?+
Every recommendation carries a full rule-by-rule audit trail, an easy to understand rationale, and traceability back to the source documents. The explanation is generated alongside the recommendation, not reconstructed afterwards.
How do you handle credentials from countries we rarely see?+
Native coverage of 100+ countries and credential systems. Anything uncertain is flagged for your staff. The system is designed to admit what it does not know.
How is personal information protected?+
We handle personal information under the Australian Privacy Principles, store records in the institution's region, and operate ISO 27001-certified security controls. Pilots run on de-identified data. Our Trust Center holds further documentation.
Which AI guidance does AutoEnrol follow?+
Our approach follows the National AI Centre's Guidance for AI Adoption and the Australian Privacy Principles, including the automated decision-making transparency requirements that commence on 10 December 2026.
What if a recommendation disagrees with our staff?+
Your staff decide. Every divergence is surfaced, and your team chooses whether to adjust the criteria or decide the case differently. The pilot is designed to show exactly where and why recommendations differ.